I have had this printer for years - but with the new laptop - have been having some issues. I go to Scan- PC - Adobe and it won't start the scan. If I scan to USB drive it works just fine. If you have the disc that was shipped with the printer, please uninstall the printer application completely and then re-install the software from the disc. If you do not have the disc, you can download the drivers from here. It trys reinstalling to USB port when I plug in cable.
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Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Dell Community : Electronics : Printers : dn - scanning to a Mac. Anyone have any experience using a dn multifunction laser printer with a Mac running OS X Scanning doesn't work at all over the network - the Mac seems unable to see the scanner at all.
If I plug the dn directly into the Mac via USB it can see the scanner, and kind of works, not very well, in Image Capture, but other software e. Yep can't see the scanner at all. Any ideas? I realise that Dell are PC manufacturers but, since the printer's advertised as being Mac-compatible All forum topics Previous Topic Next Topic.
Re: dn - scanning to a Mac. Yes, Dell advertises the dn as being Mac-compatible, but what they really mean is they have Mac printer and scanner drivers and that's it. Many of the features and none of the software that are so encouraging in the product description are applicable to Mac users, unfortunately.
Dell tech support has no clue about Mac use so don't bother with them, and Dell customer service doesn't care either. You may be able to return it. I would go with an HP multifunction solution next time since they are probably the most Mac friendly multi-platform vendor. We didn't return our dn because it still works great, and in retrospect I didn't want that monitor running on every machine waiting for an incoming scan or fax. I do miss the network fax send feature the most but I'll set up an old iMac with Tiger to do that anyway.
Man - thank you - that's very helpful and at least tells me what I need to know! Like you my needs are really for a networked printer and a photocopier, and it does both of those very well, so I'm happy. I just like to have everything working that can work. And at least I now know what can't! Dell Support Resources.
Dell 1815dn Multifunction Mono Laser Printer
I have a Dell dn and need to be able to scan to PDF. I don't have the install CD's any longer, so I was trying to find out if I even need to waste my time trying to locate them if scan center doesn't allow me to scan to PDF. I am attaching the link for the user manual for this Printer for your reference. In case you could not find the Driver CD for installation, please click on the below mentioned link it will take you to the Driver Download page. Hi ddierking ,. Thank you for your reply. The Scan Center application is not available for download.
Cannot Scan Over the Network on the Dell Multifunction Laser Printer 1815dn
Print the network configuration page and check for an IP Address. Press or until Menu is highlighted, and then press Select. Press or until Print Sys Data is highlighted, and then press Select. Press Select again to print the configuration page. Disconnect the telephone cable from the back of the printer.
Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. I can't find any real troubleshooting on basic failure to install scanning functionality.