Character is forged at those defining moments when a manager must choose between right and right. Or, a new MBA must choose between playing the role of a token minority or earning a coveted spot on a consulting team. During these defining moments , we must choose between right and—right. Unlike other ethical decisions, where the options are clearly right and wrong, defining moments ask us to choose between two ideals. They force us to balance our idealism with the messy reality of our jobs. Resolving defining moments requires skills not listed on most job descriptions—probing self-inquiry, in particular.
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Goodreads helps you keep track of books you want to read. Want to Read saving…. Want to Read Currently Reading Read. Other editions. Enlarge cover. Error rating book. Refresh and try again. Open Preview See a Problem? Badaracco Jr.. Details if other :. Thanks for telling us about the problem. Return to Book Page. Preview — Defining Moments by Joseph L. Badaracco Jr. In deciding how to act, managers reveal their inner values, test their commitment to those values, and ultimately shape their characters.
Badaracco builds a framework for approaching these dilemmas around three cases of increasing comple "Defining moments," according to Badaracco, occur when managers face business problems that trigger difficult, deeply personal questions. Badaracco builds a framework for approaching these dilemmas around three cases of increasing complexity, reflecting the escalating responsibilities managers face as they advance in their careers.
The first story presents a young man whose choice will affect him only as an individual; the second, a department head, whose decision will influence his organization; the third, a corporate executive, whose actions will have much larger, societal ramifications.
To guide the decision-making process, Badaracco draws on the insights of four philosophers--Aristotle, Machiavelli, Nietzsche, and James--because they offer practical rather than theoretical advice. He thus bridges the gap between classroom philosophy and corporate pragmatism. The result is a flexible framework that managers can draw on to resolve issues of conflicting responsibility in practical ways.
Get A Copy. Hardcover , pages. More Details Original Title. Other Editions 6. Friend Reviews. To see what your friends thought of this book, please sign up. To ask other readers questions about Defining Moments , please sign up. Lists with This Book. Community Reviews. Showing Average rating 3. Rating details. More filters. Sort order. Jan 20, Charley Girl rated it liked it Shelves: jan , read. This isn't your typical management book in which it gives you a list of characteristics of a good manager and a list of actions to perform to become a good manager.
It talks about philosophy and beliefs. Why the phrase, "just do what is right" a lot of times isn't possible because all the choices you have could be right, depending on your perspective. The first 5 chapters were hard to get through but once you do it gives you ideas to think about and helps define who you are as a person and what th This isn't your typical management book in which it gives you a list of characteristics of a good manager and a list of actions to perform to become a good manager.
The first 5 chapters were hard to get through but once you do it gives you ideas to think about and helps define who you are as a person and what the organizations you work for stand for. It is interesting and different than what the regular business books out there and I have to admit I do think about the ideas in this book more than any other business book I've read. May 12, Brian Kurzhal rated it it was amazing. The toughest moral quandaries are often not right versus wrong, evil versus good.
If my ethically right solution is at odds with yours, then we have a right versus right dilemma. Author Joseph Badaracco expertly defines the problem and presents seemingly intractable cases. Peeling back the layers, Badaracco reveals the dynamics of politics and cunning, and the powers of awareness and shrewdness.
In retrospect, the painfully complicated becomes comprehensible, disaster avoidable. Badaracco offers The toughest moral quandaries are often not right versus wrong, evil versus good.
Badaracco offers insight into our own past mistakes, which we can leverage to navigate safely through future minefields. Apr 28, Mr. Smidl rated it did not like it Shelves: nonfiction. Unlike his other book that I read for class, this one was just a lot of nonsense in my eyes. Too much philosophical pedagogy for my liking when I'm trying to understand what these defining moments might be for me as an administrator.
The only redeeming quality would be some notes on Aristotle and Marcus Aurelius in the final chapter. Jun 01, Ronda rated it it was amazing Recommends it for: Anyone working in business. Great book! It distills years of philosophy on ethics down to a practical discussion of the questions to ask when faced with moral dilemmas at work. Nov 20, Alhanouf rated it really liked it Shelves: in-my-book-case.
Amazing book about the dilemmas we face when making a choice from options that are all seem right and reasonable Feb 25, Sahib Bhatia rated it liked it. The first few chaps were really gripping but the book gets repetitive. Overall, nice read! Jun 28, Adam rated it it was ok. The whole basis of the book is in the title. Oftentimes we don't choose between right and wrong, we choose between right and right.
You pick what's important to you. That's a nice thought, and a compelling one. The book however, did a poor job of being compelling. I think you'd get just as much out of thinking to yourself, "What am I choosing in life, and is that the best thing that I want to be choosing? Feb 14, Jonathan Hardy rated it really liked it. I read this for an ethics class but ended up really enjoying. The author goalies a very practical approach to tackling ethical delimmas and gives a series of questions that could be very helpful in addressing this type of situation.
Great book on ethics with great examples and stories. Very easy and quick to read. Oct 20, Jaclyn rated it liked it. I will spare you the long-winded details of another school book review. One quick thought — this book is about work choices and life choices and moments in which the two types of choices become hopelessly intertwined.
These definng moments usually reveal something important about our basic values and about our commitments in life. This is not to say that defining moments or hard decisions create new values. Rather, these moments simply make clear the things that matter most to us whether they b I will spare you the long-winded details of another school book review. Rather, these moments simply make clear the things that matter most to us whether they be principles or priorities.
Jan 03, Marsha rated it liked it. Choosing right over wrong and good over evil is the easy stuff, or at least should be. This book deals with the tougher choices: how to decide what to do when you must choose between two right choices.
These are the decisions that we agonize over and worry about, but they are also the decisions that create the defining moments in our lives. These defining moments reveal, test, and shape who we are and who we are becoming. For managers making choices within their organization, defining moments go Choosing right over wrong and good over evil is the easy stuff, or at least should be. For managers making choices within their organization, defining moments go beyond being personal.
They have the power to shape and guide entire companies. Badaracco draws from several philosophers, such as William James and Aristotle, to aid managers in not only recognizing these moments when they occur, but also in analyzing the situation and asking the right questions of themselves to aid in their decisions. I find it interesting that Badaracco uses Machiavelli as part of his ethics guidance team. I love reading Machiavelli, but he was certainly not a shining star of moral instruction.
Dec 22, Don rated it liked it. Ugg, 2 recent philosophers are of more value than those who have studied for centuries, economist is biased because of tenure, muddling right-right choices while ignoring criteria, id spontaneous moral sentiments--curious and unstable-- what a goal.
This is horid, Joe praised deceit and dishonesty as acting as a fox--again, distorted. Joe also justifies wrong options by calling them right-right. Joe suggests one has to live a 'dual life', what lunacy.
Defining Moments : When Managers Must Choose Between Right and Right
Difficult questions like these are often matters of right versus right, not right versus wrong. Sometimes, a manager faces a tough problem and must choose between two ways of resolving it. Each alternative is the right thing to do, but there is no way to do both. There are three basic types of right-versus-right problems: those that raise questions about personal integrity and moral identity; conflicts between responsibilities for others and important personal values; and, perhaps the most challenging, those involving responsibilities that a company shares with other groups in society.
The Discipline of Building Character
There are excellent three case studies that are introduced early on and then recur as the various themes are introduced. This is illustrated by the dilemma in one of the case studies — do you sack an employee who is performing less well and working less hard than other colleagues, even though by normal standards that performance would be acceptable? Another case study is about a black man who finds out that he has been chosen to make a pitch to a major client because he is black, thus gaining favour compared to his peers. Other examples are more corporate and larger scale; for example do Hoechst carry on with abortion related products even though there are boycotts of products and unwanted publicity? For this type of dilemma the author suggests three sources of information and supports for judgment:. Another version is — can you look yourself in the mirror? If it is only possible to read one book on this topic, this practical, readable book would be my choice.
‘Defining moments’ by Joseph Badaracco, Harvard Business Press
Below are the available bulk discount rates for each individual item when you purchase a certain amount. Publication Date: September 06, When Business and Personal Values Collide. These moments test a person's commitment to those values and ultimately shape their character. But these are also the decisions that can make or break a career. Is there a thoughtful, yet pragmatic, way to make the right choice? Bestselling author Joseph Badaracco shows how to approach these dilemmas using three case examples that, when taken together, represent the escalating responsibilities and personal tests managers face as they advance in their careers.