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Alcatel-Lucent OmniPCX Office is a natively IP unified communications system provide a global solution for organisations that want to interconnect people, their knowledge and their communications network without the need to manage the complexity of these solutions. All suites support a large set of business communication features available for each user including a voice mail and an automated attendant.
A name directory enables dial by name and caller identification. All systems are ready for call accounting and hospitality services. Four Advanced suites covers enterprises which require analogue or advanced TDM devices, and one IP suite is available for enterprises which choose to leverage the benefits of a converged IP network.
User licenses are needed to connect an Alcatel-Lucent , , deskphones, 9 Series phone, an analogue phone or any IP phone. Communication Suites come with a first set of Users licenses. Outside mobility requires Off-site Mobility user license. The number of greeting messages can be set from 4 up to 20 messages. The music on hold capability can be increased from 1 up 4 x 10 minutes.
Voice mail will be tuned to the company needs by adapting the number of ports from 2 to a maximum of 8 ports, and storage capacity from 60 minutes up to 30 hours with the default hardware and up to hours with an optional hard disk.
An automated attendant can greet and guide the callers. A multiple trees can also be programmed to reflect multiple organisations or languages. Metering and accounting - Number of metering tickets can be increased from to up to Additional accounting and audit options are available for a centralised network management. Welcome and call-center - For a more professional welcome with agents and supervisors, the Alcatel-Lucent OmniTouch Call Center Office can manage up to 32 agents and provides tools for supervisor and statistics.
It allows every call to be immediately and efficiently connected to the most appropriate person or service. Calls are automatically distributed to agent positions based on one of the following distribution rules:. Personal communication applications help the users to manage their communication, by accessing to communications logs, by controlling their call routing preferences and by improving the user experience with a PC or a smart-device.
It is a perfect companion inside and outside of the company. Alcatel-Lucent provides a high performance multimedia, multiparty business communications solution for secure conferencing with anyone inside or outside the company. My Teamwork Office Edition is a full-featured multimedia, multiparty conferencing and collaboration solution running on a single computer.
My Teamwork is a software-based multimedia, multiparty business communications solution running on commonly available computer hardware. Use OmniTouch My Teamwork from any telephone, any location, and any browser for secure conferencing with anyone inside or outside the company — no specialised software or virtual private network VPN required. The presence-aware, easy-to-use interface supports a full feature set including meet-me, ad-hoc, and scheduled events with click-to-conference, Instant Messaging chat, application and desktop sharing, document management, and more.
With OmniTouch My Teamwork Office Edition, easy and powerful collaboration with anyone inside or outside the company becomes a reality. Smart deskphone delivering high-quality wideband audio capacity and capacitive haptic touch screen with rich conversation services and open web applications.
The OmniTouch My IC phone gives your teams a multimedia, touch screen smartphone for the desktop. They enjoy instant access to telephony and unified communications applications and information. PC-based client delivering advanced telephony services and visual mail box for end user productivity. Web-based client delivering telephony context configuration, visual mail box and routing preferences.
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Support Fees and Charges. Contact Us. PriorITel Terms and Conditions. Holiday Checklist. Increase productivity Enable uninterrupted conversations and the ability to adapt communications based on context and conversations. Reach your business community easily and reduce costs Provide business communications services, including directory dial-by-name, attendant and messaging services. Communications efficiency improves while costs drop — whether employees are at their desk, on-site or off-site.
Increase customer satisfaction Integrate voice-centric and multimedia customer services.
OmniPCX Office RCE Small
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Alcatel-Lucent OmniPCX Office
Alcatel-Lucent OmniPCX Office is a natively IP unified communications system provide a global solution for organisations that want to interconnect people, their knowledge and their communications network without the need to manage the complexity of these solutions. All suites support a large set of business communication features available for each user including a voice mail and an automated attendant. A name directory enables dial by name and caller identification. All systems are ready for call accounting and hospitality services.